Terms of Service

Last updated: August 1, 2026

These Terms of Service ("Terms") govern your access to and use of GreenCare Pro ("Service"), a software-as-a-service platform for lawn care and landscaping businesses, including scheduling, routing, customer management, messaging, and payment processing. By creating an account, starting a subscription, or using the Service, you agree to these Terms.

1. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract. You are responsible for maintaining the confidentiality of login credentials and for all activity under your account. Business owners are responsible for staff accounts they invite and the permissions assigned to them.

2. The Service

GreenCare Pro provides tools to manage customers, jobs, routes, invoices, team members, and customer-facing landing pages. Features may change over time. We may add, modify, or discontinue functionality with reasonable notice when material. Route suggestions and scheduling insights are decision-support tools only; you remain responsible for operational decisions, safety, and compliance with local laws.

3. Subscriptions and billing

Paid plans are billed through Stripe according to the plan you select (for example monthly or annual). Fees are charged in advance unless stated otherwise. Taxes may apply. Failure to pay may result in suspension or termination of access. Unless required by law, subscription fees are non-refundable for unused periods after a billing cycle begins, except where we expressly offer a refund or trial.

4. Stripe Connect and customer payments

If you enable payments, you may connect a Stripe account to accept customer payments (including subscriptions and terminal payments). Stripe's terms apply to payment processing. You are the merchant of record for your customer charges. You must provide accurate business information, honor customer refunds and disputes according to applicable law and your own policies, and not use the Service for prohibited businesses or fraudulent activity.

5. Customer data and communications

You retain ownership of your business data (customers, jobs, messages, and related records). You grant us a limited license to host, process, and display that data solely to provide the Service. You are responsible for obtaining any consents required to message or email your customers and for the content of those communications. Do not upload unlawful, infringing, or sensitive data you are not authorized to process.

6. Acceptable use

• Do not misuse the Service, attempt unauthorized access, or interfere with platform integrity.
• Do not reverse engineer the Service except to the extent permitted by law.
• Do not use the Service to send spam or violate anti-spam / telemarketing laws.
• Do not store payment card data outside approved Stripe flows.

7. Intellectual property

The Service, branding, software, and documentation are owned by GreenCare Pro and its licensors. These Terms do not transfer ownership of our intellectual property to you. Feedback you provide may be used to improve the Service without obligation to you.

8. Third-party services

The Service integrates with third parties such as Supabase, Stripe, Mapbox, and email providers. Your use of those services may be subject to their terms and privacy policies. We are not responsible for third-party outages or policy changes beyond our reasonable control.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee uninterrupted availability, perfect route optimization, or payment outcomes.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GREENCARE PRO AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY FOR CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.

11. Indemnification

You will indemnify and hold harmless GreenCare Pro from claims arising out of your use of the Service, your customer relationships, your payment disputes, or your violation of these Terms or applicable law.

12. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access for non-payment, security risk, legal compliance, or material breach. Upon termination, your right to access the Service ends. We may retain data as required by law or for legitimate business purposes as described in our Privacy Policy.

13. Changes

We may update these Terms from time to time. Material changes will be posted on this page with an updated date. Continued use after changes become effective constitutes acceptance.

14. Contact

Questions about these Terms: legal@greencarepro.com.